Sunday 13 November 2022

Hilton Garden Inn Singapore Serangoon – King Deluxe Room City View [MEDIA INVITE]

Hilton Garden Inn Singapore Serangoon ★★★★(4 Stars Hotel)
3 Belilios Road
Singapore 219924

T: +65 6491 0500

Room Type: King Deluxe Room City View
Room Size: 21 Sqm
Stayed: October 2022
Booking: Media Invite

Hilton Garden Inn Singapore Serangoon
Hilton Garden Inn Singapore Serangoon is part of Hilton’s Hospitality Group that provides business and leisure guests with upscale yet affordable accommodations and modern amenities they prefer for a successful and comfortable stay. It is a laid-back sophisticated brand, offering heartfelt services and award-winning amenities.

Hilton Garden Inn Singapore Serangoon participates in Hilton Honors, a hotel loyalty program that allows members to earn points and miles on the same stay without any blackout dates on reward stay.

Opened in June 2017, Hilton Garden Inn Singapore Serangoon (‘HGISS”) offer 328-room and caters towards mid-market sector travellers in the region.

Location (8/10)
HGISS is located on Bellios Road, just off Serangoon Road. It is situated in the heart of Little India Singapore, one of the most vibrant districts in this little red dot. This lovely area is surrounded by rows of shophouses, temples and lots of F&B outlets from award-winning restaurants to specialise eateries catering to minority ethnic group cuisine. Beside the hotel, stands Sri-Veeramakaliamman Temple, one of the oldest Hindu temples in Singapore, built in 1881.

City View Daytime 
Within a short walking distance, you can visit Mustafa Department Store. One of the most well-known department stores in Singapore where you can find almost everything from luxurious goods, electronics, perfume to souvenirs for a reasonable price. It is a tourist paradise and is listed in the must- visit place in Singapore. For a touch cosmopolitan shopping centre, you can walk a bit more and visit City Square Mall.

City View Night Time
The nearest MRT is Little India MRT station. It is an intersection of North East Line (NE, Purple Line) and Downtown Line (DT, Blue Line). The NE line will go through major interchanges Dhoby Ghaut and Outram Park which allow you to connect to the whole MRT network in Singapore. For travellers, the travel time from Changi Airport to the hotel is around 25 minutes (20km) by Taxi or Private Hire Vehicle.

Street View during Deepavali 

Room (8.75/10)
Cleanliness (10/10). Space (8/10). Room Amenities (8/10). Ambience (9/10), Bed & Pillow (10/10), WiFi (7/10)

Our King Deluxe Room City View is located on the 15th floor of the main building. The other building for HGISS is known as Serangoon building. We are welcome with the blue colour Hilton Clear Stay sticker at the door, giving us the extra assurance that our room is clean and sanitize following the COVID protocol. My first impression of the room is modern, bright and clean. You can see clearly the city view and the rows of shophouses from the window and sit on the bay window seating area to enjoy the scenery. The room has sufficient walking space to move around in the room and I don’t feel cramped.

King Deluxe Room City View
King Deluxe Room City View
The bedroom is fitted with King Size Bed, which is a very good size for us. Sorry, we just don’t like queen size bed. The bed is firm, yet comfortable and it supports my sleeping posture nicely. I later found out HGISS uses Suite Dreams™ by Serta bed. All four pillows are medium to firm, with suits us perfectly.

King Size Bed
King Size Bed
Hilton Garden Inn Flower Towel Folding Artwork
The bathroom comes with a walk-in shower and no bathtub. The shower is fitted with sliding bar / rail shower head and you don’t have the option for a rainfall shower head. You can find all the amenities needed, including the full range of Crabtree & Evelyn shampoo, conditioner, body soap, body lotion and dental kit. I appreciate the complete set of towels: body, hand and face towels plus bidet spray that is placed beside the toilet bowl which is a very Asian touch.

The Bathroom
The Walk-in Shower
Basin & Toilet
Crabtree & Evelyn Amenities
Crabtree & Evelyn Amenities
Entertainment in the room comes in 43” HDTV and free WiFi. I did a quick speed test on the WiFi, however, the download speed is on the slow side. You can still watch your Youtube or streaming, however, expect it to be lagging or deliver on lower resolution.

43" HDTV
The drink pantry is well stocked with instant coffee, tea, sugar, creamer, bottled water and a kettle. The mini bar is empty, but we use it to chill the drinks that we brought with us. We received a complimentary fruit platter during this staycation.

The Drink Pantry
The room is also equipped with a half oval working / dining table, ergonomic chair and single-seat couch. On both sides of the beds, you will find built-in universal plug points with USB ports, lighting points, modern bedside lamps and reading lights. In-room safe, hairdryer, iron & ironing board, bedroom slippers, and laundry bag are part of the amenities; However, no bathrobe is provided.

Working / Dining Table
Bedside Table with Lighting Control
Our room is also fitted with an energy-efficient sensor, which will automatically turn off the air-con and lights when we leave the room and activates them when we enter our room.

In-room Safe

Dining (7.75 /10)
Breakfast (8/10), Lunch (7.5/10)
The main dining restaurant for HGISS is The Garden Grill, which open for breakfast and lunch only. Breakfast is buffet style and the spread includes American, Intercontinental, Asian and Vegetarian cuisine. The eggs are done in a Live station and you can order any style of eggs you want.

Breakfast - Western
Breakfast - Cold Cuts & Asian
Breakfast - Asian & Vegetarian
Breakfast - Fruits & Yoghurt
For lunch service, it is ala carte. We have an A3 size menu to choose from. It offers International, Asian and Singaporean cuisine. Though the menu is limited, we find the quality is very good.

The Lunch Menu & In-room Dining

Lunch - Caesar Salad with Tandoori Chicken

Lunch - Beef Burger & Grilled Norwegian Salmon
All Day Dining & In-room Dining is available from Mon to Sat from 12 noon to 21.00 (Last order at 8.45), while on Sunday available from 12 noon to 14.00. The menu is the same as the lunch service menu in The Garden Grill.

The Garden Grill (Indoor Dining Area)
The Garden Grill (Indoor Dining Area)
The Garden Grill (Outdoor Dining Area)
Since you are situated in the heart of Little India, you will be spoilt with the choices of food. We walk over to Marmaris Restaurant at Dunlop Street for Middle Eastern cuisine for dinner. You can also try the established and award-winning Indian Restaurants such as Muthu Curry, Gayatri or Sakhuntala along Race Course Road.

At Chandler Road, you try Swaadhisht for Kerala Cuisine (Click for the full review) or Gurkha Palace for Nepalese cuisine. If you fancy something modern, try Cherry & Oak, an Asian smokehouse paired with Nasi Lemak Bakar or even Saremban Bak Kut Teh at Jia Bin Klang Bak Kut Teh. These are just to name a few restaurants, as the list is endless.

Hotel Facilities (9/10)
The check-in process is fast and seamless. I completed my check-in through Hilton Honours App, however, due to Singapore regulations, I still need to visit the front desk for verification and get my Digital Key activated. HGISS is modelled for travellers that like to do things independently. Therefore, there is no concierge to help you with your bags, however, you are welcome to use the trolley to cart your belongings to your room.

Hilton Honours App Check-in
Check-in Completed
Part of the Lobby
There is complimentary parking when you stay at HGISS. If you park at the 4th floor, it will allow you access directly to the main building of the hotel. However, you can only access it after you completed your check-in and verification from the Front Desk.

Mini Business Centre
The Swimming Pool is located on Level 8, just outside The Garden Grill. It is open between 09.00 – 22.00. There is no lifeguard, Meanwhile, the 24-hour gym is located on the 1st floor.

Swimming Pool
Children's Pool
24-hour Gym
24-hour Gym
HGISS also provide a coin-operated laundry, located at Level 8, behind the children's pool. It is open 24 hours; therefore, you can do your laundry at your convenience.

24-hour Coin Operated Laundry
For ice cubes, cutlery, plates and microwave, it is available at Pavilion Pantry, Level 1.

Services (8/10)
The overall services are warm and friendly. If we have some questions, the friendly front desk staff is always ready to help. The service crew at the restaurant are friendly, efficient and knowledgeable. During the breakfast service, they keep the tables turning and clean seamlessly while running at full capacity. Meanwhile, during lunch service, our service staff is confident to give us his recommendation regarding the food selections as well.

Team - Koko & Lala
with the complimentary fruits platter & handwritten Welcome Card
We also received a personalise handwritten welcome card from the HGISS General Manager. A small gesture and very much appreciated.

CBK Verdict
It was a pleasant and enjoyable staycation for us. The room is very comfortable, modern and clean. The breakfast service is very good and I must say it was beyond my expectations. Overall, it is definitely a place to consider for your accommodation in Singapore or even for a staycation. Cheers!!

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